Balance

Payouts

How payouts work and how to request one. Payouts are free.

How payouts work

When you receive a payment on Stridee (through sponsorships, memberships, event tickets or product sales), your earnings are added to your balance. Card payments are held for 3-4 business days before they become available for withdrawal — this is the settlement period required by payment processors.

Before you can sell anything paid — tickets, products, memberships or sponsorships — set up payouts and verify your identity with Stripe, our payment processor. It takes a couple of minutes, and free events don't need it.

Your sales are then paid straight into your own Stripe account and held for you until you withdraw them. Once funds have settled and moved to your Available balance, you can request a payout to your bank account.

Balance breakdown

Your balance page shows four figures per currency:

  • Incoming — payments received but still in the settlement period (3-4 business days).
  • Available — settled funds ready to withdraw.
  • Pending — payouts you have already requested that are being processed.
  • Lifetime — total earnings across all time.

Payouts are free

There's no fee to withdraw your earnings: the amount you request is the amount that arrives in your bank. Payout costs are covered by the processing fee on your sales — see Fees.

Each currency has a minimum payout (for example €100, CHF 100 or $100), shown on your balance page.

How to request a payout

  1. Go to the Balance page from the sidebar.
  2. Tap the payout button in the top right corner (it becomes active once your available balance meets the minimum).
  3. Select the currency you want to withdraw if you have balances in multiple currencies.
  4. Enter the amount you want to withdraw, or tap MAX to withdraw everything.
  5. Select a previously used bank account or enter a new IBAN.
  6. Tap Request Payout to submit.

Processing time

Once you submit a payout request, the transfer to your bank account typically takes 1-3 business days. During this time, the payout will appear as Pending in your balance and payout history. Once completed, it will be marked as Paid.

Need more help? Contact us at [email protected]

Payouts - Stridee Help