Help Center
Find guides and answers to common questions.
Events
How does the waitlist work?
What happens when you join an event waitlist, and how payment is handled.
Memberships
Membership payments and cancelling
When your membership renews, what happens if a payment fails, and how to cancel.
Training
How do race predictions work?
Understand how Stridee predicts your race times and how to improve accuracy.
General
How do I claim my profile?
Learn how to take ownership of your Stridee profile.
What defines a verified account?
Learn about verified accounts and identity confirmation on Stridee.
Switching between accounts
Add and switch between multiple Stridee accounts
How do I request to remove my profile from Stridee?
Learn how to request removal of your profile from Stridee.
Migrating from Strava?
Forward one email to bring your full history across — and track the import live
Business
Are you a business?
Payouts, fees, pricing strategy, and more
Can't find what you're looking for? Contact us at [email protected]